Our Culture

HOW WE WORK SHAPES EVERYTHING WE ACHIEVE

1. OUR CLIENTS —THE MOST MARGINALISED PEOPLE — FIRST

  • Kopernik exists to improve poor people's lives. Everything else is secondary.
  • We respond to people's actual needs and demands – we will never be supply driven.
  • In addition to technology, we provide access to new opportunities and skills for our clients.
  • We aim to empower rather than create dependency.

2. WE VALUE ALL OUR SUPPORTERS AND PARTNERS

  • We always have regular and open communication with all of our supporters and partners.
  • We make sure that our donors' good intentions don't go to waste.
  • We are fully transparent about our activities so that donors know where and how their funds are spent.

3. WE ARE ALWAYS PROFESSIONAL AND ETHICAL

  • We produce the highest quality and complete outputs on time, all the time.
  • No excuses – we get things done.
  • We value action. Talk is cheap.
  • We are always honest and ethical.

4. WE CONSTRUCTIVELY CHALLENGE THE STATUS QUO AND CONTINUE TO INNOVATE

  • We are always thinking of ways to improve the way we operate.
  • If we see a problem, rather than complaining about it we will come up with a better way to do things and take the lead in implementing it.
  • We learn from our own and other organisations' experiences. 
  • We acknowledge when things go wrong and learn from it.
  • We always evaluate the performance of our projects, technologies and internal processes and make improvements where necessary.

5. OUR TEAM IS SUPPORTIVE AND POSITIVE – NO JERKS ALLOWED

  • Every member of the Kopernik team has a positive attitude and is supportive and respectful of one another.
  • Though we all work independently, we will always communicate with the rest of the team on what we are doing, to keep everyone up to date on our progress.
  • Sharing is caring. We always share knowledge with each other because we believe in cooperation and teamwork.
  • We come to work with a smile.
  • We never raise our voices, we don't talk down to each other, we don't talk behind people's backs, we don’t send rude emails or text messages.