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Where can I get technical support for your website?

If you have any problems using our website or making a donation, or would just like to send us feedback, please email us via Contact us form.

If Kopernik doesn’t manufacture technologies, what is their role in tech distribution projects?

We founded Kopernik in response to the problem that many great technologies exist but are not reaching the people who need them. Kopernik takes a unique approach in focusing on the fundamental challenge of last mile distribution and impact measurement to make sure technology is creating positive change.

When we first started Kopernik, we were very excited about the different technologies that had the potential to truly improve people’s lives. However we soon realised that the technology itself is only one part of the equation. Technology, if it doesn’t reach those who need it, is not going to have any impact. And without effective distribution mechanisms, the technology has no chance of reaching the people who need it the most.

We quickly learned that distribution in the last mile is very complex. Reaching a capital city in a developing country is one thing, but how do you reach those remote communities that are unreachable by road or isolated by heavy rains for months on end? These are places where there are no couriers, no postal system, no shipping agents and no technology stores. The more remote you get, the more expensive a product becomes - because transportation is so expensive. And yet, the people living in these areas, without access to basic infrastructure like electricity and clean water, are the ones who benefit the most from simple technologies like solar lights and water filters.

Thus while there are a growing number of technologies designed for the developing world, distribution of these technologies remains the biggest bottleneck towards their widespread adoption. How do we make the technology accessible to the very poor in many last mile locations who often don’t know the technology exists, can’t access it, can’t afford it, and don’t have access to financial services such as micro-finance?

Kopernik removes the three main bottlenecks present in technology distribution and adoption:

  1. Lack of knowledge about the technologies: We introduce technologies and train people how use them through our tech distribution partners, technology fairs and technology catalogues.
  2. People cannot afford the technologies: We provide the technologies to our tech distribution partners on consignment. This means that they don’t have to take on risk or debt. The tech distribution partners distribute the technologies in their communities at a locally affordable price, allowing payment in installments. They then return the revenue to Kopernik, and we reinvest it in sending more technologies to the last mile. 
  3. It is difficult and expensive for technology producers to reach last mile communities: We identify and partner with local organisations that understand community needs, demand for technology and capacity to pay for it. We work through our tech distribution partners’ existing groups and networks to distribute the technologies.

What is the last mile? Why does Kopernik serve it?

The last mile is the area, or areas, which are last to gain access to technology innovations, because the cost of delivery is so high. Distribution in the last-mile is very complex. Reaching a capital city in a developing country is one thing, but how do you reach those remote communities that are unreachable by road or isolated by heavy rains for months on end? These are places where there are no couriers, no postal system, no shipping agents and no technology stores. And the further and more remote you get, the more expensive a product becomes - because transportation is so expensive. And yet, the people living in these areas, without access to basic infrastructure like electricity and clean water, are the ones who benefit the most from simple technologies like solar lights and water filters. That’s why we focus on reaching the last mile.

Where does Kopernik manufacture its technologies for their tech distribution projects?

Kopernik doesn’t manufacture technologies. We partner with technology producers to source the best technologies designed for the developing world, which we share through our curated technology marketplace, catalogue and technology fairs. Our technology producers manufacture technologies in many different countries. We try to work with local technology producers where possible, in order to keep shipping and distribution costs low.

What is Kopernik Gift Certificate and how does it work?

Kopernik Gift Certificate is a way of sharing some Kopernik joy with your friends or family. They can use it to support the project of their choice sending life-changing technology to the people who need it the most.

How it works:

  1. You buy a Kopernik Gift Certificate through our website (by selecting a Gift Certificate amount and providing us with email address details and a message for the Gift Certificate recipient).
  2. The Gift Certificate recipient receives your Gift message and instructions on how to redeem it. 
  3. The Gift Certificate recipient supports selected project by selecting the units of technology he wants to send or pitching in any amount by entering his Gift Certificate code in the website checkout.
  4. The recipient can opt-in to receive project updates so you can find out how the technology you send makes a real difference in people’s lives.

If the recipient doesn’t use the full value of the Gift, we will email him with remaining balance and he can use it another time. The Gift Certificate is valid for six months.

I received a Gift Certificate. How do I redeem it?

A Kopernik Gift Certificate is a way of sharing some Kopernik joy with your friends or family.

You can use it to support the project of your choice sending life-changing technology to the people who need it the most from our project listing: http://kopernik.info/projects

Simply select the units of technology you want to send or pitch in any amount, then enter your Gift Certificate code in the website checkout. Your individual Gift Certificate code, as well as your Gift Certificate balance is included in the email notifying you that you had received a Gift Certificate.

If you decide to spend more you will be asked to add another payment method to cover the balance, if not - you will check out free of charge. The Certificate will expire in 180 days.

How do I donate money to Kopernik?

You can connect simple technologies with the people who need them the most by:

  • Becoming a Tipping Point donor - commit to donating $25, $50, $100 or $200 a month, which is then allocated to the project closest to reaching full funding.
  • Becoming a Project donor - choose a project and pitch in any amount to contribute to that project becoming fully funded, or choose a project and then choose how many units of technology to fund to contribute to that project’s implementation.
  • Buying a Gift Certificate - share some Kopernik joy with your friends or family by giving a Kopernik Gift Certificate.They can use it to connect simple technology with people who will really appreciate it.
  • Fundraising - host a fundraising event, rally your team, company or foundation around a single project and send life-changing technology to the last mile.
  • Becoming an Offline donor - donate by cheque, money order or bank transfer. We use these donations to fund our operations, helping the Kopernik team to continue to innovate.

If I don’t have a credit card, are there other ways to donate?

We welcome donations by cheque, money order and bank transfer:

  • Cheques & Money Orders (US issued) - please send donations in US dollars (USD) to:

Kopernik
228 Park Ave S #73293
New York, New York 10003
USA

Please include your email or mailing address, so we can thank you and send you a receipt.

  • Bank Transfers - please transfer donations in US dollars (USD) to:

Bank: Chase
Branch: Brooklyn Trust 28, 177 Montague St, Brooklyn NY 11201 USA
Account Name: Kopernik Solutions
Account Number: 839226248
ABA: 021000021
SWIFT: CHASUS33

  • Bank Transfers - please transfer donations in Japanese yen (JPY) to:

Bank : SUMITOMO MITSUI BANKING CORPORATION
Branch: Akasaka
Account Number: 825-9069241 (825: Branch Code)
Account Name: Kopernik Japan
Address: 3-3-5 Akasaka Minato-ku, Tokyo 107-0052 Japan
SWIFT: SMBCJPJT

  • Bank Transfers - please transfer donations in Indonesian rupiah (IDR) to:

Bank: Bank Mandiri
Branch: KCP Ubud 14510
Customer Name: Yayasan Kopernik
Account Number: 145-00-1804889-8
SWIFT: BMRIIDJA

Please let us know your payment reference number so we can look out for your donation, say thank you and send you a receipt.

What is the ‘Tipping Point’?

Our Tipping Point donors combine their giving power by making a regular monthly donation that automatically goes toward the project that is closest to being fully funded. This helps to fund projects faster and send technology to the last mile sooner. Tipping Point donors can choose to donate $25, $50, $100 or $200 each month, and manage their Tipping Point subscription in their user profile on our website.

What kind of information do I receive about a tech distributionproject when I donate to Kopernik? How do I know the technology has really been sent?

We value the support of each and every one of our donors, and we look forward to sharing updates and stories about the impact of the technology you have helped send to the last mile. If you opt in to receive project update emails, we will send you updates as the technology is delivered, after it is distributed, and when any sales revenue is reinvested in sending more technology. We will also let you know if we send a Kopernik Fellow to support the project, so you can keep an eye out for their updates on our Kopernik in Action blog.